For all technical affairs we would appreciate if you could fill out the appropriate form. This will help us to deal with your Service requirements efficiently.

Warranty claim - Download Form
Request for Technician to Service Equipment which is out of Warranty - Download Form
CEP Spare Parts request - Download Form
Purchase and Delivery - Terms and Conditions - Download pages
Labour Supply - Terms and Conditions - Download pages


1. Please fax the form to our Dubai office.
2. We will send you confirmation.
3. Action will be taken by the appropriate department.
4. If required a full report will be submitted.


Dubai office hours
Saturday to Wednesday 9 a.m. - 5 p.m. Tel: +971 (0)4 3417432
Thursday 9 a.m. - 2 p.m. Fax: +971 (0)4 3417433